Frequently Asked Questions
Everything you need to know about your Onboard Sportswear gear and orders.
How long does shipping take for my sportswear?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for performance apparel?
We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, base layers and socks must be in their original sealed packaging.
How do I know which size to order?
Each product page features a detailed size guide. Our athletic fit is designed to be snug; if you prefer a looser fit for your workouts, we recommend sizing up.
Are Onboard Sportswear products moisture-wicking?
Yes, our entire performance range utilizes advanced moisture-wicking technology designed to pull sweat away from the body and keep you dry during high-intensity training.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I wash my technical gear to ensure it lasts?
To preserve the technical properties of the fabric, we recommend washing inside out on a cold cycle and air drying. Avoid using fabric softeners or bleach.